Policies & Covid-19

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Welcome!

2021 opening date: May 7th

The safety of our guests and every team member has always been our top priority. Please rest assured that we will keep maintaining and improving our efforts to ensure that every stay is clean and safe.  

We continue to follow the latest advice and recommendations from the Center for Disease Control and Prevention (CDC), World Health Organization (WHO) and the local authorities in the area we operate. 

Below are some of the steps we have implemented at Aqualina Inn Montauk:

• All of our employees are required to use Face Masks and Gloves 

• Hand Sanitizing Dispensers have been placed in all common areas

• Our Swimming Pool (operating Memorial Day Weekend through Columbus Day) will be open as long as the following guidelines are followed by each registered guest: social distancing and maximum 10 individuals in the Pool at a time

• Courtyard and Pool Areas will be open with social distancing guidelines applied

• Daily Room Cleaning: Please make prior arrangements with Front Desk upon Checking-In. This service is only available upon request. Daily Cleaning Room Service Hours are between 9am and 3pm

• Towels and Linens Exchange: As an alternative, by request only we are providing fresh towels, linens and extra room amenities for guests who would prefer not to have Daily Room Cleaning. This Service is available between 9am and 3pm

House Policies: 

• All rooms accommodate maximum 2 guests

• There is a 25 and over Age Policy

• Please contact us directly to accommodate children

• Due to the small size of our Inn Visitors are not allowed

• Property and Rooms are Non-Smoking and Pets are not allowed

• Check-In starts at 3 pm, Check-Out is at 11 am

• Please honor Quiet Time between 9:00 pm and 9:00 am

• Children's Pool Hours:  11:00 am - 1:00 pm, 4:00 pm - 6:00 pm

• Pool is open Memorial Day Weekend through Columbus Day

Deposit: The total price of the Reservation will be charged on the day of booking. Note: Credit cards provided for Reservations cannot be changed after payment has been processed, upon Check-In or Check-Out. 

Cancellation: If cancelled or modified up to 30 days before date of arrival, a $50.00 USD will be charged. All Reservations within 30 days to arrival date cannot be modified, cancelled or refunded.